Helping care services understand what you really need
Too many older people don't feel heard. Their care providers don't always understand what they need most.
That's why we created ElderVoice - to give you a voice and help services improve based on what people like you actually need. Many older people struggle to get the right support. We want care services to hear directly from people like you about what works and what doesn't.
Whether you're receiving care yourself or helping a family member, your insights matter. We collect your feedback anonymously and share the results with local care homes, health services, and government officials - so they can make real improvements where you live.
The values that guide everything we do
We believe the best way to improve care is to listen to the people who receive it. Your experiences matter.
Your privacy is important. We protect your information and only share anonymous, summarized results.
Simple questions you can answer at your own pace. Take breaks whenever you need - your progress is saved.
We share your feedback with people who can actually make changes to improve care services.
We take protecting your information seriously. Here's what you should know:
Your information is safe with us
Don't be. Your privacy is fully protected.
Your feedback reaches people who can make real changes
Local care homes use your feedback to hire more staff, improve meals, and create better activities. Home care services learn what support you need most.
Hospitals and clinics add new programs based on what you tell them. They can make appointments easier to get and waiting times shorter.
Policy makers decide where money goes for elder care. Your voice helps them put funding where it's needed most - in your area.
Your voice leads to real improvements. More staff. Better services. Care that actually meets your needs.
Here are answers to questions people often ask
Yes, you can stop at any time. If you use the same device and browser, your progress will be saved so you can continue where you left off.
Just answer as best you can - there are no wrong answers. We want to hear about your experience in your own words.
No. Your answers are completely anonymous. Care providers only see overall summaries - never individual answers that could identify you.
We keep survey responses for up to 5 years to track improvements over time. You can ask us to delete your data at any time by contacting us.
It takes about 5 minutes. Your answers help local care services understand what people like you need most.
Share Your Experience Questions? Contact UsYour answers are anonymous - no one will know it's you